Customer Support Engineer (L1) – 24/7 Operations Company: G+D Mobile Security
Working model: 24/7 rotating shifts
G+D Mobile Security is a integral leader in secure telecommunications systems (SIM/eSIM). We're looking for a Customer Support Engineer (L1) to join our 24/7 Customer Support team and provide first-line technical support to our customers. Perform initial troubleshooting and diagnosis using monitoring tools and documented procedures.
Execute defined technical tasks in a Linux environment (e.data imports), following instructions and quality standards.
Participate in a 24/7 shift rotation based on a defined roster.
Strong interest in IT and operations;
Willingness to work on a 24/7 rotating shift schedule.
Basic understanding of IT service management concepts (ITIL is a plus).
ServiceNow) and monitoring tools.
Basic Linux knowledge (commands, log checking).
Global Collaboration:



Work collaboratively with stakeholders around the globe
Benefit from continuous training, coaching, and talent development programs
Rotation-based shifts to ensure 24/7 coverage, with flexibility. Shift schedules are designed to maintain work-life balance while supporting operational needs.
The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available atData Privacy | G+D.
$$ We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
G+D shapes trust in the digital age, with built-in security technology in three segments Digital Security, Financial Platforms and Currency Technology.

📌 Customer Technical Support Engineer (Andalucía)
🏢 Giesecke+Devrient
📍 Andalucía