Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Technical Support Advisor in Barcelona (Remote), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
At Mahle SBS as a Technical Support Advisor on our team, you will:
Provide technical support and assistance to customers via e-mail and phone.
Addresses,



responds and resolves to customer inquiries on products and services, including installation, operational functions, troubleshooting and maintenance.
Delivers training to OEM ́s and assemblers as per request and business needs.
Takes control of OEM ́s claim by escalating to key company areas if necessary.
Guides customers through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
Are proficient or bilingual in German plus an advanced level of English
High School graduate or Higher
CMS Office Package / MS Dynamics 365 / SAP
Logistics knowledge / Training Skills / Innovation skills

📌 Technical Support Advisor (Cataluña)
🏢 Concentrix Spain
📍 Cataluña