Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong. The Global Sustainability Customer Specialist to strengthen its ability to respond to the growing number of sustainability requirements coming from customers, healthcare providers, distributors and public procurement organizations.
The role will sit within the wider sustainability function and will act as a key link between Sustainability, Commercial, Marketing, Product, Supply Chain and Regulatory teams. The successful candidate will be responsible for translating complex sustainability data, product information and regulatory developments into clear, credible and commercially relevant customer-facing content.
This will include supporting tenders and customer questionnaires, developing sustainability sales materials,



responding to procurement requirements and helping internal teams communicate the organisation's sustainability credentials effectively. This is an excellent opportunity for someone who combines a strong understanding of product sustainability and stewardship with excellent communication skills and a genuine commercial/customer focus.
Customer & Commercial Sustainability Support regional and general commercial teams with sustainability-related tenders, customer questionnaires, procurement requests, audits and supplier assessments. Establish and improve processes for managing sustainability information requests across the organisation. Develop and maintain standardised responses, FAQs, templates and supporting evidence for recurring customer requirements.
Work with commercial stakeholders across multiple international markets to understand and respond to evolving customer sustainability expectations. Help sales

📌 Global sustainability customer specialist (Santander)
🏢 Werfen
📍 Santander