Are you ready to be part of Amazon's most ambitious delivery expansion in Europe? We're scaling our same-day delivery network across the EU and we need the right people to help us run it successfully. As the network grows, protecting customer promise around the clock becomes critical. As EU Speed Initiative Manager in Central Operations, you will own the operational improvements across the entire same-day delivery network. You will manage and launch new initiatives, improve current operations, and work closely with site operators and cross-functional stakeholders to protect on-time delivery and customer experience performance. You'll be part of a team that is building the operational backbone for Amazon's next-generation delivery network, partnering across EU markets every single shift.
Business Reviews & Performance Management
Lead and facilitate daily, weekly, and monthly business reviews across the EU same-day delivery network, driving accountability and action on key performance metrics




Design and implement business review mechanisms that enable data-driven decision making and rapid issue resolution
Deep dive on performance trends, identify root causes of defects, and drive corrective action plans across the network
Create and maintain performance dashboards and reporting mechanisms that provide visibility into operational health
Define and document standard operating procedures for shift handovers, ensuring seamless continuity of operations across time zones and shifts
Design and implement quality control mechanisms to ensure adherence to standard work
Communication & Stakeholder Management
Facilitate information flow across shifts, ensuring critical context is preserved during handovers
Data Analysis & Insights
Use data to inform operational decisions, capacity planning, and resource allocation
Maintain and report up-to-date and accurate statistics, management reports, and analysis
Translate data insights into actionable recommendations for leadership and oper

📌 Senior Business Operations Executive (Cataluña)
🏢 Amazon
📍 Cataluña