When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‐on role, you'll learn about the complexity of operations at a integral business and what it takes to make everything run seamlessly. Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
Analyse performance and suggest process improvements to optimise work and improve customer service
Collaborate with other managers to standardise shift processes
You'll work shifts and be based at one of our operational sites. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide‐scale operational contingency planning.
This will involve analysing data and performance metrics with leaders in your business area,
as well as discussing the operational pros and cons of technical improvements with engineers.
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Our team captures data and uses it to drive decisions. Experience in employee and performance management
Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
Experience using data analysis to drive business decisions
Experience in English-language communication skills, both written and verbal
Speak, write, and read fluently in Spanish
Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment
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📌 Area Manager, ATS (Madrid)
🏢 Amazon
📍 Madrid