Overview
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In this role you will design and build scalable Salesforce solutions to support Customer Support/Success and Experience Cloud initiatives. You will implement Apex-based backend services, integrations, and AI-enabled interactions, collaborating with product, analysis, and QA teams to deliver reliable releases. You’ll optimize data operations, security, and architecture to scale across multiple countries. This is a hands-on, impact-driven role at a company focused on making healthcare experiences more human.
Compensaciones / Beneficios
remote or hybrid work model
adaptable working hours
private healthcare plan with Adeslas
gym access via Andjoy
English and Spanish classes
annual leave with local holiday exchange options
Responsabilidades
Design and implement scalable APEX solutions with domain/service patterns and governor-safe practices
Enhance Service Cloud capabilities including complex case management, entitlements, milestones, routing, and automation
Build and customize Experience Cloud sites for self-service experiences
Implement Digital Engagement channels (Chat, Messaging, WhatsApp, SMS, Facebook Messenger)
Develop AI-powered bots and automation integrated with Apex, Flows, and external systems
Create secure Apex REST APIs, callouts, Platform Events, async Apex, and CDC-driven solutions
Develop Apex services for Lightning Web Components, Experience Cloud, Flows, and AI Agents
Optimize SOQL/SOSL queries for high-volume data operations
Create invocable Apex to extend Flows and bot conversations
Participate in solution design with focus on security, scalability, performance, and maintainability
Collaborate with DevOps on CI/CD using Git, PRs, SFDX/DevOps Center, packaging, and safe deployments
Support UAT and troubleshoot incidents using logs and monitoring tools




Document technical decisions and APIs; maintain Jira tickets
Customize Salesforce objects, fields, layouts, record types, and reports/dashboards
Configure automations including Flows, approvals, routing, Omni-Channel, and email automations
Maintain Salesforce security models and Experience Cloud access
Optimize implementations to reduce debt and improve platform health
Promote Salesforce development best practices and contribute to architecture strategy
Work with cross-functional teams for shared platform quality and delivery
Requisitos principales
2–5+ years of Salesforce development experience with strong Apex focus
Hands-on Service Cloud customization and development
Experience with Experience Cloud portals (Customer/Partner)
Experience implementing Digital Engagement channels (Chat, Messaging, WhatsApp, SMS)
Experience with Einstein Bots or AI assistants in Salesforce
Proven enterprise Apex patterns, bulkification, and asynchronous processing
Strong integration experience using Apex REST, HTTP xqbhyrx callouts, Platform Events, Named Credentials, async integrations
SOQL performance tuning and Salesforce data modeling understanding
Solid knowledge of Salesforce security, CRUD/FLS, and Experience Cloud security
Experience with Omni-Channel routing, queues, and service workflows
Knowledge of Service Cloud data model (Cases, Accounts, Contacts, Knowledge, Entitlements, Milestones)
Experience developing Lightning Web Components (LWC)
Proficiency with Git workflows and CI/CD (SFDX/DevOps Center)
Strong communication and cross-functional collaboration
Professional working proficiency in English
Salesforce certifications such as Platform Developer I/II, Service Cloud Consultant, Experience Cloud Consultant
strong communication
collaboration with Product, BA, Admins, QA, Architects
problem-solving mindset
Apex
Service Cloud
Experience Cloud

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📌 Salesforce Developer - Service Cloud, Experience Cloud & AI (100% Remote within Spain) (Barcelona)
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📍 Barcelona