Overview
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In this role, you will drive operational resilience across AXA Group Technology Operations, helping to identify and mitigate risks and safeguard IT service continuity. You’ll support the Global Technology Resilience Team with business continuity and IT services continuity plans, ensuring crisis readiness. You will manage crisis and incident response activities, including cyber crisis scenarios, and promote robust BCM practices. This is a chance to shape resilient operations at a general scale and partner with cross-functional teams to protect critical technology infrastructure.
Responsabilidades
Contribute to a consistent Operational Resilience framework for risk identification, measurement, mitigation, reporting, monitoring, and management
Assist in developing and executing Business Continuity and IT Services Continuity Plans and Solutions
Maintain Operational Conditions of Global BC and Disaster Recovery Plans for crisis readiness
Participate in group initiatives and strategic programs related to Operational Resilience
Support Crisis Management processes, coordinate tests,



and assist Incident Management during exercises, with focus on Cyber Crisis
Organize BC/ITSC tests and exercises to ensure effective responses and alignment with IT Service Continuity
Consolidate follow-up on remediation actions for transversal controls and ensure area ownership
Act as IT Service Continuity Officer coordinating with AXA entities and GTR services
Requisitos principales
General understanding of BCM lifecycle and IT Operations/IT Continuity Service Management
Knowledge of Cyber Defense mechanisms
Experience xqbhyrx with IT Operations and IT Continuity Service Management
Understanding of Group Operational Resilience processes and tools
Familiarity with risk management frameworks and Business Impact Analysis
Experience with Disaster Recovery planning and incident response procedures
Training skills and data analysis proficiency
Proficiency in ITIL and ISO 22301
Experience with ServiceNow
Strong communication
Stakeholder management
Problem-solving
Risk Management frameworks
Business Impact Analysis
Disaster Recovery planning

📌 Technology Resilience Lead (Madrid)
🏢 Axa Group
📍 Madrid