Overview
Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.
In this role you drive onboarding and ongoing customer success for Signaturit Group, ensuring smooth integration and long-term value realization. You will manage multi-disciplinary projects, align internal teams, and monitor adoption and retention to support growth. You’ll act as the customer advocate, translating feedback into product improvements while tracking success metrics. This position offers the chance to shape scalable onboarding and drive cross-functional impact in a fast-evolving SaaS environment.
Compensaciones / Beneficios
Adaptable hybrid work
Flexible working hours
Summer intensive working schedule
Intensive workday on Fridays (all year long)
Health Insurance for you and 50% on each kid
Flexible benefits (Coverflex)
Responsabilidades
Lead the implementation of company solutions for new customers, ensuring successful onboarding
Analyze and optimize onboarding projects from functional and technical perspectives
Coordinate with Sales,



Product, Development, and Support to meet milestones
Identify and mitigate risks during project execution
Provide regular status updates and results to stakeholders
Build and maintain long-term customer relationships post-onboarding
Monitor product engagement and share best practices to improve adoption
Track success metrics and offer data-driven recommendations
Identify upsell opportunities and support retention to reduce churn
Requisitos principales xqbhyrx
2-3 years in project management, process management, or customer success in SaaS or consulting
Bachelor in Business Administration (minimum) (degree could be extended by certifications in Agile/Lean)
Fluent in Spanish and English; French a plus
Experience with CRM/analytics platforms; familiarity with data-driven reporting
Excellent communication
Team leadership
Customer-centric mindset
Agile, Scrum
Process management and visualization software
Salesforce

📌 OnBoarding & Customer Success Manager (Barcelona)
🏢 Signaturit
📍 Barcelona