Overview
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In this role you will lead operational execution for Amazon’s ultra-fast Quick Commerce network across EU markets. You’ll run business reviews, design scalable standard work, and drive continuous improvement to reduce defects and boost speed. You’ll collaborate with schedulers, stores, and delivery partners to uphold the customer promise and optimize performance. This role combines hands-on operations leadership with data-driven decision making to scale a fast-growing logistics program. You will shape processes and cross-functional alignment to deliver rapid, reliable delivery at scale.
Responsabilidades
Lead daily, weekly, and monthly business reviews across the Quick Commerce network to drive accountability and action on KPIs
Design and implement business review mechanisms for data-driven decisions and rapid issue resolution
Create and maintain performance dashboards and reporting for operational health visibility
Define and document standard operating procedures for shift handovers across time zones and shifts
Develop scalable standard work for consistent execution across multiple stores and markets
Design and implement quality control mechanisms to ensure adherence to standard work




Build and optimize communication mechanisms between Central Operations, stores, delivery partners, and cross-functional teams
Establish escalation paths and protocols for operational issues
Facilitate information flow across shifts to preserve critical context during handovers
Partner with operations teams and stakeholders to align priorities and resolve systemic issues
Act as escalation point for complex operational challenges requiring cross-functional coordination
Analyze large datasets to identify trends, risks, and improvement opportunities
Use data to inform capacity planning, resource allocation, and xqbhyrx operational decisions
Requisitos principales
Experience in people management
Experience communicating complex information to senior stakeholders and influencing decisions
Experience using data analysis to drive business decisions
Experience engaging internal and external stakeholders to convey complex ideas clearly
Bachelors degree in a relevant field or equivalent work experience
Bias for action
Big-picture thinking
Strong communication and influencing skills
Data analysis to drive decisions
Performance dashboarding and reporting
MS Office suite (Word, Excel, Outlook)

📌 Area Manager , EU CO Quick Commerce (Barcelona)
🏢 Amazon
📍 Barcelona