Project Manager, General Client Operations
As a member of our Global Client Operations (GCO) team, the Project Manager will be a part will work on a variety of localisation projects, ensuring client retention, excellent service and profitability. They will be working on multi- lingual translation, voice-over/dubbing and subtitling projects for various entertainment clients worldwide. This role is offered on a fixed-term, six-month contract and can be based in London or Spain. Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing—via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review—all while adhering to VSI's processes and quality standards
Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quality at all times
Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability




Providing operational support to Sales and Account Management at quoting stage where needed
Proactively maintaining a thorough understanding of VSI's core businesses to be able to advise clients on our services and pass on cross-selling opportunities to Sales
Preparing project reports for the account manager and/or Head of Department as required
Arranging production meetings or conference calls with clients on complex projects and maintaining strong communication channels
Identifying improvement opportunities for projects, accounts and processes
Working with internal tools, making sure all data is entered correctly and life cycle of projects is managed efficiently
Prior experience in a project management capacity in the localisation and/or media industries or similar role
Being an excellent team player, particularly when working closely with internal stakeholders to coordinate multi-media needs across production services, ensur

📌 Global Client Operations Project Manager (Madrid)
🏢 VSI Berlin
📍 Madrid