Descripción del trabajo

Product Owner · SW CRM (SFDC)
SW CRM++ & Sales Automation

Role Summar
yProduct Owner for the SW CRM domain. Owns backlog quality across the SW CRM roadmap as it is defined — spanning entitlements, master data, order management, renewals, and WXP integration touchpoints. This is a generalized req: the specific initiative(s) this PO will drive have not yet been finalized, so the idóneo candidate brings broad SFDC domain depth and can flex across whichever priorities land on the roadmap. Translates the Product Manager's roadmap into refined user stories, acceptance criteria, and sprint‑ready work. Runs backlog refinement, story writing, demos, and retros. Partners with the Solution Architect on design decisions, Delivery Lead on sequencing, and Test Lead on quality

.Key Responsibiliti
es1. Strategy & Product Visi

onDefine SFDC Roadmap: align the platform's features and strategic vision with broader company goals (e.g., improving sales conversion rates, reducing customer churn, improving customer service CSAT score

s)Vendor & Ecosystem Management:



evaluate third‑party plugins, APIs, and app marketplace tools (e.g., AppExchange) to expand system capabilities cost-effective

lyValue & ROI Measurement: track KPIs such as system adoption rates, workflow automation savings, pipeline accuracy, and customer resolution times to quantify platform R

OI2. Backlog Management & Sprint Executi

onBacklog Prioritization: create, maintain, and prioritize the product backlog based on business value, technical effort, and user dependenci

esUser Story Creation: write detailed user stories, acceptance criteria, and process flows for developers, admin teams, and system architec

tsAgile Ceremonies: participate actively in sprint planning, daily standups, backlog grooming, sprint reviews, and retrospectiv

esAcceptance & Validation: test and sign off on completed features prior to production releases to ensure quality and specification complian

ce3. Stakeholder

📌 Product Owner (Madrid)
🏢 Dns Info
📍 Madrid