More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. By blending high-tech with in-person interactions, team members oversee innovative touchpoints that make Revolut feel just as powerful offline as it does online.
We're looking for a Brand Experience Specialist to create a welcoming and modern customer experience. What you'll be doingAssisting customers with app navigation, providing general product information, and directing them to specialised resources when necessaryKeeping the store lively by running interactive games and learning activitiesSupporting the planning and delivery of in-store events and marketing campaigns in collaboration with the central Revolut teamActing as the face of Revolut during events, engaging visitors, answering questions,



and bringing the brand to lifeWhat you'll need1+ years of experience in a customer-facing role in retail, sales, or banking, with direct in-person interaction with customersFluency in English (C1+ level or equivalent)Fluency in Catalan and Spanish (C2/native level)Great numeracy, analytical IT skillsExcellent verbal communication skillsThe ability to explain complex issues in an easy and understandable mannerImpeccable attention to detailTo be based in BarcelonaA willingness to work in shifts, including weekendsNice to haveExperience in customer-facing retail roles, including premium electronics, fintech, lifestyle, or experiential brand environmentsBuilding a integral financial super app isn't enough.
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📌 Especialista en publicidad (Madrid)
🏢 Revolut
📍 Madrid