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BBVA is a integral company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.
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The AI Processes team within CIB is a transversal and independent function responsible for driving the transformation of CIB’s operating model globally. The team acts as the critical bridge between business strategy and operational and technological execution, ensuring that transformation initiatives deliver measurable business value.
Its mandate spans the entire end-to-end (E2E) value chain, covering both front-office and support functions, including Operations, Engineering, Data, Sustainability, Risk, Finance and Regulatory, Internal Control & Compliance functions.
About the job:
Key Responsibilities
AI-Driven Process Transformation:
- Work on AI-driven process transformation projects across CIB, contributing process transformation expertise from initial analysis and redesign through implementation and adoption.
- Analyze End-to-End business processes to understand how they currently operate, identifying pain points, inefficiencies and opportunities for transformation.
- Reimagine and redesign processes with AI as a key transformation lever, either creating new processes from scratch or re-engineering existing ones to leverage AI and automation capabilities.
- Contribute to the design of target processes and new ways of working, assessing how activities, decisions and interactions could evolve and where AI can simplify, automate or enhance them.
- Contribute to translating redesigned processes into concrete transformation initiatives, helping define scope, expected business impact and implementation requirements.
- Work with Business, Operations, Engineering, Data and AI specia
📌 CIB- AI Processes Team (Madrid)
🏢 Bbva
📍 Madrid