Workplace AI & End Users Services Project Manager

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We're looking for an experienced Workplace AI & End Users Services Project Manager to join an international leader in the insurance and assistance sector, based in Barcelona (hybrid model, 2-3 days/week in office).

You'll take ownership of driving multiple concurrent IT and Workplace transformation projects in a integral, matrix organization. This is a hands‑on leadership role where you'll coordinate cross‑functional teams across different AXA entities, manage complex stakeholder ecosystems, and ensure successful deployment of digital adoption initiatives that directly impact hundreds of users.

What you'll do

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- Lead 2+ concurrent IT/Workplace projects to successful delivery, managing different maturity levels and international stakeholder groups
- Proactively engage all required teams (products, working groups, business functions – sales, underwriting, compliance) and establish accountability across matrix structures




- Define and monitor project scope, cost, timeline, and quality within constraints; identify dependencies and maintain active risk registers
- Manage risks, mitigations and elevate issues collaboratively with senior technical and business stakeholders
- Organize and lead Project Steering Committees; coordinate all work streams and ensure seamless progress tracking
- Prepare tailored reporting and dashboards for different audiences, consolidating status updates, KPIs, budget tracking, and decision‑making materials
- Maintain accurate deployment schedules, local roll‑out plans, adoption roadmaps, and benefits tracking in line with business cases
- Oversee handover to BAU operations and lead change management for post‑launch support and training
- Ensure alignment with AXA's project methodologies (Agile, DevOps) and architectural, data, safety, and quality standards
- Deliver project governance docu

📌 Workplace AI (Barcelona)
🏢 Innoit Consulting
📍 Barcelona