At theRest, we're the leading delivery consultancy for restaurants. We help restaurants turn messy operations into clean, profitable systems, and we help them get more out of every channel they sell through. We're a team that combines real expertise with hard work, and we're proud of the results our clients see. Join us and help write what's next.

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The Client Success team is where that mission comes to life, restaurant by restaurant. We don't just deliver a slide deck — we get into the numbers, the menu, the reviews, and the daily reality of a busy kitchen, and we come out the other side with a restaurant that runs better and earns more. It's one of the most exciting roles at theRest: you become the person a restaurant owner trusts most, and you get to turn a struggling delivery channel into their best-performing one.

Why join us?

- Adaptable schedule: manage your own time, with a focus on deliverables. Standard hours approx. 9:30–18:30.
- Short Fridays: we finish at 13:30 every Friday.
- Hybrid model: office on Mondays, Tuesdays, and Thursdays.
- Remote August: work from home the entire month of August.
- WFA (Work From Abroad): up to 2 weeks a year to work from anywhere in the world.
- Offices in the center of Madrid and Barcelona.
- Flexible compensation (Factorial Card): food (up to €220/month), transportation (up to €136/month), and nursery, with tax advantages.
- Wellhub: discounts on gyms, yoga, nutrition, and mental-health services.
- Cabify Company: preferential discounts on rides.
- Benefits continue to expand as the company grows.

About the role

We're looking for a motivated, results-oriented Business Consultant. In this role you will:

- Manage a portfolio of restaurants, acting as a trusted advisor and strategic partner, owning their Delivery Channel while supporting them with any other solution they need.
- Drive client success,



implementing best-in-class delivery strategies and optimizing their operations.
- Build strong relationships with owners, managers, and key stakeholders through proactive communication.
- Make data-driven decisions, analyzing KPIs to identify improvements and track progress.
- Design standardized processes to scale best practices across operations.
- Stay current on industry trends, technology, and the competitive landscape.

We're a hands-on startup. We're looking for someone who enjoys building and executing, is comfortable in fast-changing environments, and is motivated by real impact on the product and the company.

Growth

This role has a clear path toward Senior Consultant and Team Lead positions as you grow with the client portfolio and the team.

What you need (requirements)

- Experience: 2–3 years in a high-performance consulting or tech environment (F&B;, hospitality, or on-demand delivery a plus).
- Project management: ability to prioritize tasks, meet deadlines, and deliver results.
- Analytical profile: proficiency with data analysis tools and Excel.
- Communication: excellent written and verbal communication, ability to build rapport and explain complex information to diverse audiences.
- Languages: fluent Spanish and English (required).
- Tools: Google Workspace (Docs, Sheets) and Microsoft Office.
- Degree in Business Administration, Marketing, Industrial Engineering, or related field.

Hiring process

- Initial screening with the People team (30 min).
- Interview with Sr Consultant — focus on experience and fit (45 min).
- Business case exercise — analysis of a real client case.
- Final interview with leadership to present the case.

Estimated timeline: 2–3 weeks from the first interview. We give feedback at every stage, whether or not the answer is yes.

Our values — Let's CHAT

If this sounds like you, chances are you'll also connect with how we work:

- Commitment: we treat every restaurant as if it were our own.
- Honesty: open, direct communication, always.
- Agility: we adapt fast; time matters. xugodme
- Talent: "glocal" experts, with global vision and local impact.

If this resonates with you, we'd love to meet you.

📌 Business Consultant · Delivery Strategy & Operations (Madrid)
🏢 Restaurant Consulting Group
📍 Madrid