Your Responsibilities

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1. Timetable Management

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- Communicate promptly with students regarding timetable changes, progression, and pathway options
- Maintain accurate records using the timetable tracker.
- Coordinate the selection of pathways for students.
- Communicate details about certificate programs available for students.
- Ensure SYS is prepared for intake and promptly address any related issues.
- Collaborate with the Berlin team on English enhancement courses.
- Collaborate with the Berlin team on Spanish and English lessons (Inlingua)
- Create modules and add students to Canvas for Study Methods and Research Methodology.

2. Attendance Monitoring

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- Monitor student attendance closely in adherence to the Policy and Process
- Issue attendance warnings as necessary and track student feedback
- Prepare attendance reports and handle related queries via the Attendance mailbox




- Liaise with lecturers regarding attendance registers and any associated issues.
- Process absence authorization requests, excuses, and Attendance Letter requests.

3. Supervision of Deferrals, term-breaks, withdrawals, and course changes for the BCN/Madrid campus students.

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- Sending withdrawal notices.
- Following up with online student

4. Study Tools Support

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- Support newly registered students
- Offer assistance to students navigating Canvas, the Student Portal, Outlook, and ProQuest, and liaise with departments when necessary

5. Event management including Orientation, info-sessions, and graduation.
6. Coordinate module surveys and achieve 60% of response rate.
7. Supporting registration and finalization of registration on campus where needed
8. Support students on non-academic matters: student services matters, including TIE, accommodation, health insurance and events.
9. Student conduct: Coordinating informal and formal disciplinary processes, m

📌 Program Coordinator (Barcelona)
🏢 Global University Systems
📍 Barcelona