This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Operations Engineer based in Spain.

This is a fully remote opportunity supporting a distributed workforce across Europe and the UK. The IT Operations Engineer will help ensure employees have reliable, secure, and well-managed technology throughout their lifecycle. The role combines hands-on IT support with endpoint administration, identity management, hardware operations, and process improvement. You will work closely with IT, People, Security, and operational stakeholders to resolve issues and reduce recurring friction. As the organization scales, you will help establish repeatable processes that make onboarding, offboarding, access management, and device operations more efficient. This position is well suited to someone who enjoys solving practical problems, supporting users, and bringing structure to evolving IT environments.

Accountabilities:
- Own first-tier IT support through Slack, Notion, Jira tickets, calls, and other support channels.




- Triage, resolve, route, and escalate employee IT requests efficiently while maintaining appropriate service levels.
- Support macOS and iOS devices, including setup, troubleshooting, replacement, updates, and MDM enrollment.
- Administer and improve MDM workflows, device compliance, disk encryption, Device Trust, and endpoint security practices.
- Support identity and access management through Okta or similar platforms, including groups, entitlements, SSO, SAML, SCIM, provisioning, and deprovisioning.
- Manage onboarding and offboarding processes for new employees and departing team members.
- Own and improve hardware asset tracking across laptops, accessories, repairs, replacements, returns, storage, and repurposing.
- Create and maintain self-service troubleshooting guides, operational checklists, and internal IT documentation.
- Partner with IT, People, Security, and operational teams to

📌 IT Operations Engineer (España)
🏢 Jobgether
📍 España