? UST is looking for the very Top Talent…and we would be delighted if you were to join our family
More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
? What are we looking for?
We are currently looking for a
Service Operations Manager
to join our Fintech team.
?? ?Skills
- English C1
- Incident Management
- Change Management
- Operational Reporting
- Stakeholder Management
- KPI Reporting
- SLA Reporting
- Data Analysis
- Technical Team Coordination
- Monitoring & Management
- Operational GovernanceContinuous Improvement
Mandatory requirements:
- Fluent English (C1 level minimum) - mandatory.
- 4+ years of experience in operational coordination, service management, or technology operations environments.
- Proven experience in Incident Management and Change Management processes.
- Strong operational reporting and management information skills.
- Experience producing KPI, SLA, availability, and operational performance reports.
- Strong analytical skills with the ability to identify trends, risks, and recurring issues from operational data.
- Experience coordinating multiple technical teams during incidents and critical situations.
- Strong stakeholder management and communication skills.
?️ Work location
: Spain
⏰ Work mode: 100% remote
? Languages:
• English C1
?
What can we offer?
✈️ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days
❤️ Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).
? Retribución Adaptable´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan…)
? Free access to several training platforms
? Professional stability and career plans
? UST also, compensates refer
📌 Service Operations Manager (España)
🏢 Ust
📍 España