Intertek Cristal is a specialist provider of quality, safety, hygiene and risk management solutions for the integral hospitality industry.

We work with leading hotel groups, resorts and hospitality businesses around the world, helping them protect their brands, improve operational standards and deliver consistently high-quality guest experiences.

Our solutions combine auditing, assurance, technology and industry expertise to support customers across areas including food safety, health & safety, quality, sustainability and operational risk.

Spain is a key hospitality market for Intertek Cristal, and we are looking for a Country Manager – Spain to lead the continued growth and development of the business.

The Role The Country Manager will take overall responsibility for the performance and development of the Spanish business.

The role will have a strong commercial focus, with responsibility for driving growth through large hotel groups, strategic accounts and existing customers, alongside ownership of operational performance, quality and P&L; delivery.

Key Responsibilities

- Full ownership of the Spain P&L;, budget, forecasts and profitability, supported by Finance.
- Develop and deliver the sales strategy for Spain,



with a particular focus on winning and developing large hotel groups and strategic accounts.
- Build strong senior-level relationships with key customers and identify opportunities to expand services across their wider hotel portfolios.
- Lead key account management activity, driving customer retention, growth and cross-selling across existing accounts.
- Identify and develop new business opportunities across the Spanish market.
- Maintain oversight of operational delivery, quality, technical standards and approvals.
- Ensure effective use of CRM, including accurate customer, contract and operational data.
- Lead, support and develop the Spanish team, setting clear objectives and driving accountability for performance.
- Identify commercial and operational risks and opportunities to improve revenue, profitability and customer performance.
- Work closely with colleagues across the wider business to share opportunities, best practice and customer relationships.
- Collaborate with teams in Mexico, Dominican Republic and Jamaica to develop regional and international customer opportunities.

This is a hands-on leadership role requiring a strong combination of commercial capability, customer relationship management, operational oversight and people leadership.

📌 Country Manager Spain (España)
🏢 Intertek Cristal
📍 España