At Netenders, a integral leader in wholesale blank apparel, you'll own the full customer lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine. Your mission: turn CRM into a measurable growth driver, powered by AI. Your day-to-day:

Run and optimize Klaviyo flows, Salesforce lead scoring, and loyalty/retention programs Build AI-driven workflows: lead scoring, segmentation, next-best-action, predictive reactivation Oversee phone channels : call tracking, missed-call recovery, lead attribution Turn customer data into personalization, reporting, and revenue Own your numbers: conversion, repeat purchase, AOV, CLV, response times Your profile:

Strong hands-on experience with Klaviyo (or equivalent) and Salesforce Practical use of AI in CRM/marketing (Agentforce, Einstein, ChatGPT or similar) E-commerce background,



ideally with telephony/call tracking exposure (e.g. Aircall) Analytical, hands-on, comfortable owning strategy from design to results Fluent English; other European languages a plus What success looks like:

Faster lead response, higher quote-to-order conversion (target: 20%), stronger repeat purchase and loyalty revenue, all measurable, all yours to own. What we offer:

Competitive salary + performance-based bonus, depending on experience. Hybrid setup, with 16 home office days per quarter 23 vacation days Meal vouchers Health insurance Gym access Friday brunch Quarterly team buildings Nice office in central Barcelona Pet-friendly office

📌 CRM & Omnichannel Manager – E-commerce, Revenue & AI (Madrid)
🏢 Tamarind Intelligence
📍 Madrid