Experteer Overview In this Director role, you define and lead HP’s multi-year transformation for the Service Supply Chain, shaping the future-state vision and capabilities. You partner across functions to align priorities and deliver sustainable value in a global, matrixed environment. You will drive network design, digital capabilities, and process improvements that enhance service, cost, quality, productivity, and customer experience.

This position offers the chance to influence enterprise strategy and lead cross-functional change at scale.

Compensaciones / Beneficios

Define and maintain the long-term transformation vision, operating model, and capability roadmap with functional partners

Govern and refresh a multi-year transformation portfolio aligned to strategy, ROI, and capacity

Identify future-state network designs, digital capabilities, and operating-model changes to improve service, cost, quality, productivity, resilience, and CX

Prioritize transformation initiatives, investment plans, and executive decisions using fact-based tradeoffs

Lead a global portfolio of programs with scope, schedule, cost, quality, and value realization targets

Establish governance, phase-gate reviews, decision frameworks, and performance management routines

Manage interdependencies, risks, issues, and escalations to sustain momentum

Define and track benefits realization, adoption, and sustainability metrics

Partner with senior leaders across Service Supply Chain, Enterprise Operations, Finance, IT/DT, and COEs to align priorities





Clarify accountability between COE and operating functions and ensure sustainable adoption of new capabilities

Drive organizational change management, readiness, communications, and stakeholder engagement for major programs

Advise Service Supply Chain leadership on transformation strategy, network evolution, and enterprise execution risks

Lead a global team of program managers, solution architects, and SMEs

Develop capabilities in transformation leadership, program and change management, analytics, and digital enablement

Foster a high-performance, customer-focused, inclusive culture with measurable outcomes

Oversee talent development, performance management, organization design, and succession planning

Responsabilidades

12+ years of experience in supply chain, service supply chain, operations, transformation, or consulting

Experience leading general, cross-functional transformation programs in complex matrixed organizations

Proven ability to develop transformation roadmaps, governance models, investment priorities, and value realization mechanisms

Experience building organizational capabilities across program management, change management, analytics, and transformation execution

Strong knowledge of service and end-to-end supply chain and transformation strategy

Proven executive communication, stakeholder management, and strategic influence capabilities

Financial acumen with business case development and prioritization skills

Ability to influence across functions and manage change in a global context

Requisitos principales

Health insurance

Dental insurance

Vision insurance

Disability insurance

Flexible spending account

Generous time off policies

📌 Director, Service Supply Chain Transformation (Coe) (Madrid)
🏢 Hewlett-Packard
📍 Madrid