Investment Operations Associate Director

Let me introduce us. You’re reading about

Zurich Insurance Group , a global leader in insurance, but this role specifically pertains to

ServiZurich.

Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.

About Investment Administration & Accounting (IAA)

At Investment Administration & Accounting (IAA), expertise and quality are the foundation of everything we do. As the investment landscape grows more complex and technology rapidly evolves, we rely on deep technical competence, strong analytical capability, and a commitment to excellence to deliver high quality outcomes for the business. Our thorough understanding of investment processes, financial instruments, and regulatory frameworks enables us to adapt quickly, uphold rigorous standards, and provide timely, meaningful support to our partners and stakeholders.

IAA is a global function within Zurich Investment Management, responsible for ensuring the accuracy, transparency, and governance of investment accounting, valuation, and reporting activities across the organization. We safeguard the integrity of investment data, ensure compliance with regulatory and audit requirements, and deliver insights that shape strategic portfolio and business decisions. Through this critical work, our team plays a central role in strengthening the reliability and credibility of investment information enterprise wide.

We are continuously enhancing and standardizing our processes across regions, leveraging technology, automation, and cross team collaboration to drive efficiency and build operational resilience. As a trusted partner to Investment Management, Finance, and Operations, we are committed to delivering reliable, transparent, and high quality investment information that supports effective decision making across the company.

What Can You Expect?

We are seeking an experienced Investment Operations Associate Director to join our global Investment Administration & Accounting (IAA) function in Barcelona.

Managing the end-to-end processing, posting, and clearing of transactions related to private debt instruments

Overseeing income payments, capital calls,



distributions, and lifecycle events for private market assets

Ensuring accurate and timely month-end closing activities for private debt instruments and alternative investments products

Performing monthly reconciliations of private asset holdings, alternative investments products and related cash accounts

Acting as a subject matter expert for private markets operations, supporting internal initiatives, system enhancements, and client-specific requirements.

Collaborating with investment teams, custodians, and third-party administrators to resolve complex operational issues.

Leading automation and digitalization efforts tailored to the nuances of private and illiquid assets

Leading the development, enhancement, and maintenance of internal controls and quality assurance processes, ensuring accuracy, compliance, and risk mitigation across investment accounting and reporting activities.

Work alongside experts in various technological domains.

Enhance your skills with real-world experience

Contribute to a team that values your input and creativity

What Makes You a Great Fit?

While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team.

Basic Qualifications

Bachelor’s degree (or equivalent) in Business Administration, Finance or Accounting.

OR

High School Diploma (or equivalent) and 7-10 or more years of experience in the Investment Operations area

AND

Demonstrated knowledge and practical experience working with private debt asset classes and alternative investments products

Required Skills

Strong analytical skills with high attention to detail.

A proactive, solutions focused mindset to support reporting and operational activities.

Willingness to learn new tools, processes, and evolving Operational requirements.

Ability to work independently while managing day to day priorities in a fast paced environment.

Ability to cultivate and manage productive relationships with internal stakeholders, key business partners,



asset managers, and custodians, with a particular emphasis on supporting private debt operations and alternative investment products

Strong motivation to stay current with emerging technologies, including the practical application of AI features, to drive innovation and continuous improvement.

Ability to enhance and standardize processes across regions, leveraging technology, automation, and cross team collaboration to drive efficiency

Excellent written and verbal communication skills, with the ability to convey complex information clearly and effectively.

Demonstrated ability to manage complex operational workflows and contribute to cross functional initiatives, particularly within private markets.

Strong problem solving and decision making skills, with the ability to resolve operational issues and elevate more complex matters appropriately.

Preferred Qualifications and Experience

CFA designation is an advantage.

4-5 years of experience in investment operations, financial markets, banking, or insurance, with exposure to private debt and alternative investment products.

Experience with FSCM, FAM, or TRM modules in SAP Treasury; financial technical skills are an asset.

And… What Makes Us Special?

To support your work-life balance, we have adopted a adaptable working model.

Over 300 euros to set up your home office and additional monthly home office allowance.

Wide range of internal and external trainings, including English and Spanish classes depending on the needs.

Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.

Life and accident insurance.

Collective Life retirement Plan

2000 referral bonus if you bring other talented people like you to the company.

Special banking and insurance conditions plus Exclusive Employees discounts

Functional diversity benefits

Different social clubs such as hiking, investment, beach volley and many more

Stock options and mortgage benefits.

Where Are We Located?

Via Augusta, Barcelona.

At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

Location(s): ES - Barcelona

Schedule: Full Time

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