Job Description This is a great opportunity for a motivated, energetic, self-starter. In this role, the successful candidate will serve as the Regional EMEAI RSS-Region System Specialist for BSO: Biomolecular Service Organization Cell Analysis and Genomics. You will be providing technical, solutions knowledge and productivity drivers of key BSO portfolio, related technologies, SW and workflows with focus on Cell Analysis and Genomic areas to drive customer loyalty and competitive differentiation. The role serves as regional FSEs - ASPs and any other post sale resources, point of expertise and co-ordination, however, does not carry any people management mandate/responsibility.

Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.
Your Role:
- Solves (manage to solve using Agilent resources) complex system hardware/application problems which may include Installation, implementation and training customer on customized solutions, and workflows




- Maintains communication within the entire platform support community (pre and post sales)
- Interfaces/Consultant with Service and Sales Management, improving delivery of services and customer satisfaction
- Address key business model supportability deficiencies across the region’s for for BSO: Biomolecular Service Organization Cell Analysis and Genomics
- Maintain and expand your expertise including the latest scientific findings, market & technology trends, industry benchmarks & regulations and positioning of the competition
- Works closely with the solution unit for training and instrument requirements both technical, SW and workflows
- Monitors escalations, allocates resources and provides onsite assistance as needed in collaboration with Service and technical service managers
- Monitors installations, implementation form acceptance and application assistance
- Monitors success and issues related to the BSO support model, NPI, and tea

📌 EMEAI RSS-Region System Specialist- BSO: Biomolecular Service Organization (Barcelona)
🏢 Au00 Agilent Technologies Australia
📍 Barcelona