Join Liebherr, a global leader in engineering and manufacturing, as we advance our digital transformation journey. We are looking for an experienced

Head of SAP Application Management Services (AMS) (m/f/d)
to build and lead our future global SAP application management capability from our IT Shared Service Centre in Madrid.

This is a unique opportunity to build a global SAP AMS organization from the ground up as Liebherr transitions from its S/4HANA greenfield transformation into sustainable general operations. You will define the operating model, establish the organization and governance, and create a scalable service combining Liebherr's internal SAP expertise with external Application Management Services providers.

You will be accountable for global Level 2 and Level 3 functional SAP application services, from the transition out of implementation and Hypercare through stable operations and continuous improvement. This includes building and developing the internal SAP operations team, defining the sourcing and service delivery model, managing external providers,



and establishing the processes, service levels, KPIs, and governance required to deliver a high-quality global service.

The working location for this position will be in Madrid city, where we operate a hybrid model, requiring at least 40% of the working time spent on-site on a weekly basis.

Creating passion: your responsibilities
- Build and lead Liebherr's global SAP Application Management Services (AMS) capability from the ground up, establishing scalable Level 2 and Level 3 functional application services.
- Define and implement the SAP AMS operating and sourcing model, combining internal SAP capabilities with external service providers to deliver an effective and scalable global service.
- Build, lead, and develop a high-performing internal SAP operations team across key functional domains, fostering ownership, collaboration, and continuous development.
- Lead the transition from implementation and

📌 Head of SAP Application Management Services (Madrid)
🏢 Liebherr Group
📍 Madrid