Madrid, Spain | International Banking Project | Career Growth Opportunity
Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.
Join the Teleservices company and become part of a high-performing international customer support team working for one of the most recognized names in the banking sector.
If you are a native German speaker with strong communication skills and a passion for helping customers through phone, chat, and email, this is your opportunity to build a stable long-term career in Madrid within a general financial environment.
Why This Opportunity Stands Out
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- International banking project with strong brand exposure
- Permanent contract after only 3 months
- Competitive salary + annual bonus
- Paid training & structured onboarding program
- Multicultural and international working environment
- Multichannel support (phone, chat, email)
- Access to shift rotation including night shifts
Position Details
Role: German Customer Support Specialist – Banking Sector
Location: Madrid
Start Date:
16/09
Contract Structure
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- 3-month temporary contract (initial phase)
- Permanent contract based on performance
Salary Package – Madrid
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- €22,800 gross/year
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- €1,200 annual performance bonus
Your Responsibilities
As part of the German banking support team, you will:
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- Support customers via phone, email, and chat
- Handle banking-related inquiries and front desk incidents
- Deliver fast, accurate, and customer-oriented solutions
- Maintain high service quality standards
- Ensure efficient resolution of customer issues
- Provide professional support to German-speaking clients
Training & Working Hours
Initial Training
Starts: 16/09
First 5 weeks:
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- 09:00 – 15:00 (initial schedule)
- Gradual increase up to 35h/week
From Week 6 onwards:
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- Full-time: 39h/week
Available Shifts (Madrid Only)
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- Morning: 07:00 – 16:00
Candidate Profile
We are looking for
📌 German Banking Clients Support Specialist (Madrid)
🏢 Boeva Tech
📍 Madrid
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