Ensure the accuracy, integrity, and reconciliation of clinical research data across CTMS and related systems
Serve as the primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigations
Collaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support accurate documentation, billing, and revenue capture
Investigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure compliance
Monitor study-level invoicing, payments, aging accounts, and revenue performance, identifying risks and escalation needs
Develop and track KPIs related to data quality, billing accuracy, and operational effectiveness
Lead reconciliation, audit, and process improvement initiatives to enhance data quality, operational efficiency, and financial performance
Provide operational insights and reporting to support decision-making, forecasting, and continuous improvement efforts
Act as a liaison between internal stakeholders, sponsors, and CROs to ensure alignment, issue resolution, and successful study execution
Requirements
~ Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or a related field
~3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, Healthcare Operations, or related areas
~ Experience working with Clinical Trial Management Systems (CTMS), preferably OnCore
~ Proven ability to reconcile data across multiple systems and resolve operational discrepancies
~ Experience working in a regulated healthcare or clinical research environment
~ Experience in Phase I Oncology Clinical Research (preferred)
~ Knowledge of sponsor billing, clinical trial revenue processes,



and study financial workflows (preferred)
~ Experience partnering with sponsors, CROs, and finance teams (preferred)
~ Professional certifications such as CCRP, CRA, ACRP, or equivalent clinical research credentials (preferred)
~ Strong analytical, problem-solving, and root-cause analysis skills
~ High attention to detail with a commitment to data accuracy and integrity
~ Excellent communication and stakeholder management skills
~ Ability to collaborate across clinical, operational, financial, and external partner teams
~ Strong organizational, project management, and prioritization abilities
~ Continuous improvement mindset with experience using KPIs to drive performance
~ Understanding of compliance, risk management, and regulatory requirements

Core Competencies
Demonstrates expertise in Clinical Research Operations and Finance, with a strong focus on data reconciliation, compliance, and revenue cycle management. Proven ability to collaborate effectively with cross-functional teams and utilize KPIs to enhance operational performance.
Highest-signal resume keywords
Clinical Trial Management Systems (CTMS)
Data Reconciliation
Healthcare Revenue Cycle
Sponsor Billing Knowledge
Professional Certifications (CCRP, CRA, ACRP)
ATS Optimization Keywords
Hard Skills
Data Integrity
Operational Discrepancy Resolution
KPI Development and Tracking
Financial Performance MonitoringClinical Research Finance
Soft Skills
Analytical Skills
Problem-Solving
Attention to Detail
Communication Skills
Organizational Skills
Certifications & Qualifications
CCRP
CRA
ACRP
Industry Keywords
Clinical Research
Healthcare Operations
Regulated Healthcare Environment
Phase I Oncology Clinical Research
Compliance and Risk Management
Tools & Technologies
OnCore
CTMS
#J-18808-Ljbffr

📌 Clinical Business Operations Manager (Madrid)
🏢 Jobtailor
📍 Madrid