We are currently looking for a Q2C / CX Process Manager to join a major transformation project within a leading international company.

6-month project / Barcelona - Hybrid The role will focus on improving and harmonising Quote-to-Cash (Q2C) processes across general and regional teams, with a strong focus on process efficiency, customer experience and continuous improvement.

Key responsibilities:

- Drive Q2C process harmonisation and continuous improvement
- Map and optimise processes within an S/4HANA environment
- Identify pain points, quick wins and efficiency opportunities using KPIs
- Lead performance management and stakeholder coordination across regions
- Develop customer journey maps and drive CX improvements
- Monitor process adoption and adherence
- Support governance,



implementation and hypercare activities

We are looking for:

- Strong experience in Q2C / O2C / process transformation
- Experience in global process harmonisation and continuous improvement
- Good understanding of SAP S/4HANA environments
- Strong stakeholder management skills in international organisations
- Excellent English

Important: This is a 6-month temporary project , with an ASAP start. Interested? Please send me your CV or reach out directly for more details.

#Q2C #O2C #SAP #S4HANA #ProcessManagement #CX #SupplyChain #Consulting #Barcelona

📌 C / CX Process Manager – 6-Month Project (Barcelona)
🏢 Gracia101 Talent Solutions
📍 Barcelona