About Us

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

Context of the Position

As part of our rapid international expansion across Europe, JD Logistics is establishing direct last-mile delivery capabilities and express station networks. We are seeking a hands-on, high-energy Station Supervisor to direct daily shift operations within our delivery stations, ensuring flawless sortation, driver dispatch, and customer delivery execution.

The Mission & Core Scope
- The Mission:
Supervise daily delivery station operations—including early-morning linehaul intake, parcel sortation, route staging, DSP/driver dispatch, and evening debriefs—to guarantee maximum on-time delivery (OTD) rates.
- The Scope:
You will directly lead shift team leaders, sortation associates,



and manage daily operational interactions with third-party delivery service providers (DSPs) and independent couriers.

Crucial Expectations & Performance Targets

To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:

1. On-Time Delivery (OTD) Performance:
Manage daily station dispatch to achieve corporate targets for delivery success rates and customer SLA compliance.
2. Sort & Stage Execution:
Ensure high-speed, zero-defect parcel sorting and route staging during early morning cycles, keeping route dispatch delays to zero.
3. Courier & DSP Fleet Coordination:
Supervise daily driver check-ins, load-outs, route compliance, and end-of-day package reconciliation (undelivered parcel management).
4. Safety & Floor Compliance:
Enforce strict warehouse floor safety, van yard traffic rules, and labor com

📌 Station Supervisor (Madrid)
🏢 Jd. Com
📍 Madrid