Transportation Quality Manager(B2B)

What You'll Do

- Transportation Quality Monitoring: Monitor B2B transportation quality KPIs on a daily basis, with a focus on key indicators such as on-time delivery rate, on-time handover rate, and exception rate, and identify potential quality risks and issues.
- Quality Issue Analysis: Conduct data analysis and root cause analysis for transportation quality issues, including late arrivals, missed loading, vehicle-related issues, and pickup delays, and identify the key process gaps affecting transportation quality.
- Quality Improvement Initiatives: Develop improvement plans for key quality issues, coordinate with relevant teams and suppliers to implement corrective actions, and continuously track and evaluate improvement results.
- Exception Closure Management: Establish a tracking and follow-up mechanism for key quality issues, conduct targeted improvement initiatives for recurring and systemic problems, ensure effective issue closure, and reduce the recurrence rate.
- Quality Standards Development:



Develop and improve transportation quality standards, exception handling procedures, and quality improvement mechanisms, and promote the standardization and regional implementation of proven improvement solutions.

About You

- 1、3+ years of experience in logistics, transportation, supply chain, or related fields. Experience in transportation quality improvement is preferred.
- 2、Strong data analysis and problem-solving skills, with the ability to identify issues through data, conduct root cause analysis, and develop effective improvement measures.
- 3、Strong quality awareness and continuous improvement mindset, with the ability to drive issues from identification through to effective closure.
- 4、Experience in line-haul transportation, B2B logistics, or cross-border transportation in Europe is preferred.
- 5、Fluent in both Chinese and English, with strong communication skills in both languages.

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📌 Transportation Quality Manager (Madrid)
🏢 Jd. Com
📍 Madrid