Overview
Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.
In this role you drive adoption of Autodesk solutions for Design & Manufacturing customers across the EMEA region. You engage customers at activation, guide onboarding, and set them up for long-term success, collaborating with cross-functional teams to accelerate value realization. You analyze usage data to surface insights and reduce friction, shaping onboarding strategies that boost product usage. This is a mission-driven opportunity to help customers scale their adoption and realize ongoing value. You will be part of a global Customer Success team that champions customer outcomes and growth.
Compensaciones / Incentivos
salary transparency
base salary with potential bonuses
stock grants
comprehensive benefits package
Responsabilidades
Serve as the primary contact during product activation, guiding login, user assignment, and project setup
Drive high-volume engagements via phone, email, and digital channels to maximize customer impact




Develop and execute onboarding and adoption strategies to increase value and usage
Support customers through early milestones, identifying and resolving friction points
Analyze activation and usage data to identify trends and improve outcomes
Collaborate cross-functionally with Sales, Channel Partners, and Support to achieve milestones
Document all customer activity and opportunities in Salesforce
Requisitos principales
Fluency in English and German (written and spoken)
Experience in a customer-facing role (Customer Success, Account Management, xqbhyrx technical support, or similar)
Familiarity with Autodesk Fusion or comparable D&M; tools (e.g., SolidWorks, CATIA, Siemens NX)
Proficiency in Salesforce or a similar CRM
Strong communication skills, able to explain technical concepts to diverse audiences
Ability to manage multiple customer accounts and priorities simultaneously
strong communication
cross-functional collaboration
problem-solving
Salesforce
Autodesk Fusion or D&M; tools (SolidWorks, CATIA, Siemens NX)
CRM proficiency

📌 Customer Success Specialist (German Speaker) – Fusion (Barcelona)
🏢 Autodesk
📍 Barcelona