Overview

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In this role you shape the target architecture for customer-centric domains across web, apps, stores and contact centers. You design end-to-end data flows and a unified 360° customer view, integrating CRM, CDP, loyalty, POS and e-commerce systems. You establish API and data standards and govern non-functional architecture to support peak retail volumes.

You partner with CRM, Marketing and Loyalty stakeholders to translate strategy into actionable designs, guiding delivery and governance throughout the lifecycle.

Compensaciones / Beneficios

10% discount on MediaMarkt site

Flexible Pay program (MediaFlex)

Versátil working hours and hybrid work

Training budget

Language classes

Visa assistance

Responsabilidades

Define target architecture for Customer Retention, Marketing, Loyalty and Customer Care across channels

Design end-to-end data flows and canonical models for a unified customer 360 and identity

Architect integrations between CRM, CDP, marketing automation, loyalty, POS, e-commerce and analytics

Establish and govern API, event, and data standards (naming, versioning, schemas, security)

Shape non-functional architecture for scalability, availability, resilience, observability and security-by-design

Collaborate with business stakeholders to translate strategies into roadmaps and solution designs





Provide architectural guidance during discovery, design, implementation, testing, deployment and hyper care

Implement data governance for consent, privacy, data quality, deduplication/matching, anti-fraud and sanctions compliance

Contribute to capability mapping, portfolio rationalization and build-vs-buy decisions; produce reference architectures and decisions records

Requisitos principales

Bachelor or Master in Computer Science, Information Systems, or related field

5–7 years in solution/enterprise architecture or related roles in retail or consumer-facing organizations

2+ years hands-on software development (Java, .NET or similar)

Strong knowledge of customer-domain capabilities (MDM, CRM, CDP, identity resolution, consent xugodme & preference management, segmentation/personalization, loyalty programs)

Proficiency in REST, GraphQL, event-driven messaging (publish/subscribe), batch/ETL; experience with API gateways and contract-first design

Experience integrating cloud and SaaS platforms; familiarity with CI/CD, containers, and infrastructure-as-code is a plus

Security and compliance mindset (OAuth2/OIDC, PII protection, RBAC, auditability, GDPR)

Excellent problem-solving and communication skills; ability to align business and technical stakeholders

Very good command of English; German is a plus problem-solving clear communication stakeholder alignment

REST

GraphQL event-driven messaging

📌 Enterprise Architect - Customer Domains Focus (Barcelona)
🏢 Jobrapido
📍 Barcelona