Overview
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In this role you own a defined portion of outbound orders from end to end, balancing automation with human judgment. You’ll operate across channels and export/import tracks, ensuring on-time delivery and cost control while continuously improving the system. You collaborate with cross-functional teams to meet service targets, optimize margins, and adapt to peaks with a flexible, automation-friendly mindset. This is an impactful position at a fast-growing luxury fashion brand centered on sustainability.

Compensaciones / Beneficios

- Culture of Freedom, Responsibility & Trust
- Flexible Working Hours
- Hybrid Work Model
- Summer Hours
- Exclusive Discounts
- Creative Office Life

Responsabilidades

- Own a defined volume of outbound orders through the full sale-order cycle (delivery notes, invoicing, picking, fulfilment, shipping, delivery)
- Maintain service targets (OTIF >
95%, chargebacks 95%) and ensure compliance across channels
- Manage export/import activities: select forwarders, negotiate rates, oversee customs and integral documentation




- Control transport costs and validate freight invoices, raising disputes when needed
- Track and report logistics KPIs (OTIF, SLAs, chargebacks);
perform ad-hoc analysesfor decisions
- Monitor 3PL and carrier performance;
liaise with forwarders,couriers, 3PL, accounting, and Ops
- Handle exceptions with human-in-the-loop workflow and implement corrective actions;
identify recurring issues to automate
- Cross-train across regions and channels to handle peaks and transitions

Requisitos principales

- Bachelor degree or equivalent operational experience in supply chain or logistics
- Experience in operational fulfilment, distribution, xhfqzwm or freight/forwarder management, preferably in DTC, retail or fashion
- Experience with international logistics (export/import, customs procedures, documentation) for the export/import track
- Strong cost control skills with ability to validate freight billing and manage transport budget
- Solid data/reporting skills;
comfortable with KPIs (OTIF, SLAs, chargebacks)

- Versatile and fast learner
- Strong communication and stakeholder coordination
- Results-driven with a continuous improvement mindset
- Odoo (ERP)
- BigQuery
- AfterShip

📌 Operations & Supply Chain Specialist - Barcelona
🏢 Jobrapido
📍 Barcelona