Pluxee Spain is seeking a Director of Customer Care & Customer Experience to define and execute the customer experience strategy across the organization.
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You will lead the customer care and experience functions, align with integral functions, and drive satisfaction, governance and continuous improvement initiatives.
You will partner with cross-functional teams to put the voice of the customer xqbhyrx at the heart of decision-making, optimize operations, and ensure service excellence for clients, merchants
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📌 Director of Customer Experience & Care (Madrid)
🏢 Pluxee
📍 Madrid