• Ensure the accuracy, integrity, and reconciliation of clinical research data across CTMS and related systems • Serve as the primary resource for sponsor and CRO billing inquiries, invoice disputes, and revenue-related investigations • Collaborate with Clinical Operations, Research Nursing, Pharmacy, Regulatory, Finance, and Revenue Cycle teams to support accurate documentation, billing, and revenue capture • Investigate and resolve operational, clinical, and financial discrepancies to minimize revenue leakage and ensure compliance • Monitor study-level invoicing, payments, aging accounts, and revenue performance, identifying risks and escalation needs • Develop and track key performance indicators (KPIs) related to data quality, billing accuracy, and operational effectiveness • Lead reconciliation, audit, and process improvement initiatives to enhance data quality, operational efficiency, and financial performance • Provide operational insights and reporting to support decision-making, forecasting, and continuous improvement efforts • Act as a liaison between internal stakeholders, sponsors, and CROs to ensure alignment, issue resolution, and successful study execution Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Health Sciences, or a related field 3+ years of experience in Clinical Research Operations, Clinical Research Finance, Healthcare Revenue Cycle, Healthcare Operations, or related areas Experience working with Clinical Trial Management Systems (CTMS), preferably OnCore Proven ability to reconcile data across multiple systems and resolve operational discrepancies Experience working in a regulated healthcare or clinical research environment Preferred: Experience in Phase I Oncology Clinical Research Preferred:



Knowledge of sponsor billing, clinical trial revenue processes, and study financial workflows Preferred: Experience partnering with sponsors, CROs, and finance teams Professional certifications such as CCRP, CRA, ACRP, or equivalent clinical research credentials are preferred Strong analytical, problem-solving, and root-cause analysis skills High attention to detail with a commitment to data accuracy and integrity Excellent communication and stakeholder management skills Ability to collaborate across clinical, operational, financial, and external partner teams Strong organizational, project management, and prioritization abilities Continuous improvement mindset with experience using KPIs to drive performance Understanding of compliance, risk management, and regulatory requirements Core Competencies

Demonstrates expertise in Clinical Research Operations and Finance, with a strong focus on data reconciliation, compliance, and revenue cycle management. Proven ability to collaborate effectively across multidisciplinary teams and utilize KPIs to enhance operational performance. Highest-signal resume keywords

Clinical Trial Management Systems (CTMS) Data Reconciliation Healthcare Revenue Cycle Clinical Research Operations KPI Development and Tracking Hard Skills

Data Integrity Billing Accuracy Operational Efficiency Financial Performance Root-Cause Analysis Regulatory Compliance Study Financial Workflows Invoice Dispute Resolution Revenue Capture Performance Monitoring Soft Skills

Analytical Skills Problem-Solving Attention to Detail Communication Skills Stakeholder Management Certifications & Qualifications

CCRP CRA ACRP Industry Keywords

Clinical Research Healthcare Operations Phase I Oncology Clinical Research Compliance Risk Management Tools & Technologies

OnCore CTMS

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📌 Clinical Business Operations Manager (Madrid)
🏢 Jobtailor
📍 Madrid