Overview

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In this role you shape the target architecture for customer-centric domains across web, apps, stores and contact centers. You design end-to-end data flows and a unified 360° customer view, integrating CRM, CDP, loyalty, POS and e-commerce systems. You establish API and data standards and govern non-functional architecture to support peak retail volumes. You partner with CRM, Marketing and Loyalty stakeholders to translate strategy into actionable designs, guiding delivery and governance throughout the lifecycle.

Compensaciones / Ventajas

10% discount on MediaMarkt site
Flexible Pay program (MediaFlex)
Flexible working hours and hybrid work
Training budget
Language classes
Visa assistance

Responsabilidades

Define target architecture for Customer Retention, Marketing, Loyalty and Customer Care across channels
Design end-to-end data flows and canonical models for a unified customer 360 and identity
Architect integrations between CRM, CDP, marketing automation, loyalty, POS, e-commerce and analytics
Establish and govern API, event, and data standards (naming, versioning, schemas, security)
Shape non-functional architecture for scalability, availability, resilience, observability and security-by-design
Collaborate with business stakeholders to translate strategies into roadmaps and solution designs




Provide architectural guidance during discovery, design, implementation, testing, deployment and hyper care
Implement data governance for consent, privacy, data quality, deduplication/matching, anti-fraud and sanctions compliance
Contribute to capability mapping, portfolio rationalization and build-vs-buy decisions; produce reference architectures and decisions records

Requisitos principales

Bachelor or Master in Computer Science, Information Systems, or related field
5–7 years in solution/enterprise architecture or related roles in retail or consumer-facing organizations
2+ years hands-on software development (Java, .NET or similar)
Strong knowledge of customer-domain capabilities (MDM, CRM, CDP, identity resolution, consent xkdbapo & preference management, segmentation/personalization, loyalty programs)
Proficiency in REST, GraphQL, event-driven messaging (publish/subscribe), batch/ETL; experience with API gateways and contract-first design
Experience integrating cloud and SaaS platforms; familiarity with CI/CD, containers, and infrastructure-as-code is a plus
Security and compliance mindset (OAuth2/OIDC, PII protection, RBAC, auditability, GDPR)
Excellent problem-solving and communication skills; ability to align business and technical stakeholders
Very good command of English; German is a plus
problem-solving
clear communication
stakeholder alignment
REST
GraphQL
event-driven messaging

📌 Enterprise Architect - Customer Domains Focus (Barcelona)
🏢 Jobrapido
📍 Barcelona