Customer Success Operations Coordinator – Project & Systems Support (Contract)

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We're hiring an organised and detail-oriented Customer Success Operations Coordinator to provide project, systems, and administrative support to an international Customer Success organisation within a general technology company in Barcelona.
This is a hands-on, process-focused internal operations role. You will help ensure projects are set up and closed correctly, business systems and records remain accurate, invoice requests are processed, and internal teams have the right information and system access to work effectively.
It would be particularly well suited to an early-career professional with up to around two years' experience in administration, project coordination, or operational support, including through an internship or placement.
Location: Barcelona (Hybrid – 2 days onsite per week)
Contract: Initial 12 months (extension potential)
Commitment: Full-time
Engagement: Autónomo (Freelance Contractor)
Rate: €13/hour
Language: Professional-level English required
What You'll Be Doing
Create, update and close Customer Success projects within internal business systems
Maintain accurate project records, statuses, documentation and task information
Check that project information is complete and support timely project closure




Initiate invoice requests and coordinate with relevant teams to resolve missing or unclear information
Perform routine data maintenance, data-quality checks and basic reporting
Support routine user-access requests, answer straightforward system or process questions, and escalate non-standard issues to the appropriate team
Work closely with Customer Success, Project Management, Finance and Operations teams
Follow established procedures and contribute to small process improvements where appropriate
What We're Looking For
Previous experience in administration, project coordination, operations support or a similar business-support role, including through an internship or placement
Strong organisational skills and excellent attention to detail
Confidence xghoner using Microsoft Excel and other Microsoft 365 applications
Comfortable working with business systems and maintaining accurate information
Ability to follow established processes and manage multiple tasks effectively
Clear communication skills and confidence coordinating with different internal teams
Professional-level English
Experience with a CRM, ERP or project-management system is advantageous but not essential
This is a great opportunity for an organised early-career professional who enjoys working with systems, keeping information accurate and helping operational processes run smoothly within an international environment.
If this sounds like you, we'd love to hear from you.

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