German-Speaking Customer Advisor | Banking SectorAre you a fluent German speaker looking to build a career in the heart of Spain's capital?
We are hiring motivated Customer Advisors to join a growing, international fintech project in Madrid.
Whether you are an experienced finance professional or a career starter with a passion for service, this is your chance to join a dynamic team in a world-class European hub.As the primary point of contact for a leading banking institution, you will help customers manage their accounts, resolve inquiries, and navigate digital platforms with precision.Expert Support: Assist German-speaking customers via phone, email, and chat with account queries, transactions, and digital banking tools.
~ Security & Compliance: Maintain strict data privacy standards and adhere to financial security protocols.
~ Language Integration:



Use your Spanish skills to navigate internal systems and coordinate with local teams.Native or near-native German (C1/C2) and solid Spanish (Minimum B2 required).
~ Positive, adaptable, and eager to learn (prior banking experience is a plus, but not required).
~ Work Authorization: EU work permit required; Working Hours & Shift OptionsChoose your preferred fixed shift prior to starting:~ Morning: 07:*******:00~ Location: 100% On-site in our Madrid officePaid Training & DevelopmentFocus Areas: Deep dive into financial software, banking regulations, and customer service excellenceBonus: Up to €1,200 Annual KPI Performance Bonus~ Comprehensive Private Health Insurance + Life Insurance~ Career Growth: Direct pathways into Team Lead, Quality Analyst, and Trainer roles~

📌 Customer Service Agent (German & Spanish Speaking) (Valladolid)
🏢 Cross Border Talents
📍 Valladolid