Sharp Brains Solutions in Malaga, Spain seeks a Helpdesk Support Technician Level 1 for a B2B/Freelance engagement. You will provide end-to-end technical support for desktops and laptops, handling IMAC tasks, OS imaging, and hardware replacements.You will use SCCM, Intune, and ServiceNow for asset tracking and ticket resolution, with on-site and remote support across Windows and Mac environments. ITIL-aligned incident and request management and VIP escalation during outages are part of the role.
📌 Bilingual Help Desk Technician – Windows (Jaén)
🏢 Sharp Brains Solutions
📍 Jaén
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