Apex Group in Valencia is seeking a Client Service Team Leader to shape an exceptional client experience while guiding a talented team of Client Service Managers. You will build trusted partnerships with key stakeholders, drive service excellence, and ensure delivery of outstanding outcomes across a diverse client portfolio.
Joining us, you will manage onboarding, resolve escalations, monitor KPIs, and report on service levels.
📌 Client Service Team Lead (Madrid)
🏢 Apex Group
📍 Madrid
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