Dandelion Payments is seeking a Manager of CX Training & QAi to lead development and delivery of CX, services and product training across Xe, Ria Money Transfer, and Dandelion CX teams.
You will build training plans, drive QA insights with a small AI-powered team, and partner with general stakeholders to raise customer experience, quality metrics, and learning outcomes across three brands.
📌 Global CX Training (Madrid)
🏢 Pump Dynamics
📍 Madrid
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