Small Business Service Executive - London
The Small Business Unit is responsible for delivering Grow London Local (GLL) providing a single front door to business support, matching entrepreneurs and business owners to the help they need to grow. In addition, the Small Business delivers the Made Smarter Digital Adoption Manufacturing programme and will be also delivering the new AI Adoption programme starting in November 2026.

The AI Programme
This three-year programme is funded by the GLA and aligns with its AI mission, including work to support the future of jobs and expand access to AI skills. It also delivers a key recommendation from London & Partners Business Support Strategy by helping underrepresented founders adopt AI in ways that are practical, inclusive and growth-focused.

This is a high-profile and ambitious programme designed to support businesses of different sizes and sectors. The delivery model will offer support at different stages of AI maturity through three connected strands:
- Explore , building awareness of AI through diagnostics,



practical guidance and early-stage support.
- Adopt , providing expert-led workshops, peer learning and practical support to help firms implement AI solutions.
- Integrate , offering intensive consultancy and leadership support to embed AI into workflows and drive business transformation.

The role will work with the Senior Service Delivery Manager to deliver the Adopt element of the AI Adoption Programme, designed to help SMEs move from awareness and experimentation to practical implementation. Through expert-led support, peer learning and targeted capability building, the programme will enable businesses to embed AI into specific business processes, build workforce capability and identify appropriate tools and approaches to drive productivity and growth.

Purpose of role
The Small Business Service Executive will support the delivery of the AI Adopt programme alongside other delivery activities to support the Small B

📌 Small Business Service Executive (Capel)
🏢 London & Partners
📍 Capel