German-Speaking Customer Advisor | Banking Sector Location: Valencia, Spain (On-site) Project: International Fintech & Banking Languages: Native/Fluent German (C1/C2) & Working English (B2) The Opportunity Build your career in the sunny coastal city of Valencia We are looking for motivated German-Speaking Customer Advisors to join our growing international fintech project.

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Whether you bring prior banking experience or are looking to start fresh, we provide full training to set you up for success.

In this role, you will represent a leading financial institution—helping customers navigate digital banking platforms, manage accounts, and solve inquiries with empathy and professionalism.

What You’ll Do Provide Multichannel Support: Assist German-speaking clients via phone, email, and live chat regarding transactions and digital tools.

Deliver Solutions: Analyze customer needs to resolve inquiries efficiently using a human-first approach.





Uphold Security Standards: Ensure compliance with financial protocols and data protection regulations.

Drive Quality: Collaborate with team members to enhance service delivery and customer satisfaction.

Comprehensive Training Program Duration: Initial 5-week paid onboarding program covering banking software, compliance, and communication standards.

Hours: Starts at 09:00–15:00 and expands to a full 35-hour week as training progresses.

Shifts & Location Choose your fixed schedule preference prior to starting: Morning Shift: 07:00–16:00 Afternoon Shift: 14:00–24:00 Workplace: 100% On-site at our Valencia office.

What We Look For Languages: Native/C1-C2 German and B2 English proficiency.

Work Authorization: Valid EU work permit and current residence in Valencia (or willingness to relocate).

Profile: Strong communication skills and a positive attitude.

Experience in customer service or finance

📌 German Speaking Customer Advisor (Mislata)
🏢 Jobtome
📍 Mislata