Service Delivery Manager (San Vicente de Alcántara)

Service Delivery Manager (San Vicente de Alcántara)

18 sep
|
Planteria Group
|
San Vicente de Alcántara

18 sep

Planteria Group

San Vicente de Alcántara

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.

We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UKs, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.

Our success is driven by a fantastic team of 185 employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.

Your Impact:





Based at our Henham office and reporting to the Head of Customer Experience, the Service Delivery Manager plays a critical role in ensuring our clients receive the exceptional service they expect from Planteria. Leading our Planning and Helpdesk teams, you'll be responsible for delivering a reliable, efficient, and profitable service operation across the UK.

This role sits at the heart of our service delivery function, bringing together planning, operational performance, client experience, and commercial outcomes. You'll work closely with Regional Managers, Team Leaders, and commercial teams to ensure we consistently deliver on our promises while driving continuous improvement across our service operation.

You'll be responsible for:
- Leading the day-to-day planning and scheduling of all contracted service visits across the UK.
- Driving our commitment to industry-leading client experience through exceptional response and resolution times.
- Identifying servic

📌 Service Delivery Manager (San Vicente de Alcántara)
🏢 Planteria Group
📍 San Vicente de Alcántara

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