Are you an experienced logistics professional with a passion for delivering exceptional customer experiences? Maersk is seeking a Customer Experience Consultant to join our team in Madrid. This is an exciting opportunity for a customer-focused individual with a strong background in logistics, freight forwarding, or supply chain operations who enjoys building relationships, solving problems, and driving service excellence.
As a Customer Experience Consultant, you will be the primary point of contact for customers, ensuring a seamless end-to-end experience while collaborating closely with internal stakeholders to deliver outstanding results.
Identify opportunities to improve service delivery and customer retention.
Partner with Operations and Commercial teams to ensure a seamless customer experience.
Monitor service performance and escal ...




Strong customer-facing experience in a service-oriented environment.
Fluent in Spanish and English.
At Maersk, you will join a general leader in integrated logistics and become part of a diverse, collaborative team dedicated to creating exceptional customer experiences. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use your website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.

📌 Consultant Relations Administrator (Valencia)
🏢 Maersk
📍 Valencia