Central Functions support the board as well as the business in achieving its strategic objectives. These are, for example, Information Technology, Human Resources, Logistics, Compliance, Finance and many more.

We are seeking a skilled and strategic General Infrastructure Service Owner and Solution Architect (d/m/f) to lead the design, governance, and lifecycle management of our global OpenShift Container platforms and large-scale virtualization environments. This role is pivotal in steering and managing an external service provider responsible for the day-to-day operations, ensuring alignment with business goals, SLAs, and compliance standards. Please note that this position can be filled in Spain, Romania, Malaysia or Philippines:
Act as the primary owner of OpenShift and VMWare virtualization infrastructure services globally
Define and maintain service strategy, architecture, and lifecycle in alignment with enterprise IT, local Operation IT teams and business objectives
Establish and monitor SLAs, KPIs, and OLAs with external partners to ensure high availability, performance,



and compliance
Lead service reviews, audits, and continuous improvement initiatives with the external provider
Drive incident and problem management escalations, root cause analysis, and resolution planning
Collaborate with cybersecurity teams to implement security controls, patching, and vulnerability management
Design and evolve scalable, secure, and resilient OpenShift container platforms and virtualization environments (e.g., VMware, Hyper-V, KVM)
Contribute to budget planning, cost optimization, and capacity forecasting for infrastructure services

Bachelor’s or Master’s degree in Computer Science, Information Technology or related field
Minimum 5+ years of experience in IT infrastructure, with strong experience in conceptual work and defining technical approaches. Profound understanding of IT infrastructure core technologies, e.g. storage, backup, networking
Deep expertise in OpenShift/

📌 Global IT Infrastructure Service Owner (Madrid)
🏢 Ams Osram
📍 Madrid