The Account Manager is a key player responsible for nurturing and growing client relationships within our strategic-level accounts
Collaborating with the Account Management Regional Lead, you'll drive revenue generation, manage partnerships, and contribute to RFPs
Drive revenue growth by identifying upsell and cross-sell opportunities within client accounts and supporting the implementation of new solutions
Deliver exceptional service by addressing client needs, resolving issues, and conducting regular business reviews to understand priorities and future goals
Support RFPs and RFIs by contributing to proposals and participating in customer presentations alongside the Sales team
Optimize client interactions and account management processes using playbooks and best practices, and recommend improvements based on customer feedback and business outcomes
The adecuado candidate combines strong relationship-building skills with a modern AI-enabled approach to account management. They leverage technology to work smarter, strengthen customer relationships,



and drive successful business outcomes for both customers and Papaya Benefits
Paternity / Maternity Leave: Additional days on the company account (in addition to any legal benefits)
Fitness: Gym on-site or annual (equivalent budget for all locations) reimbursement for gym membership or other fitness activities
Remote Work Allowance: Remote work allowances (for employees with no local office)
Yearly budget for AI online courses, classes, seminars, or other developmental activities (per calendar year, based on company policy)
Bachelor's degree in Business, Marketing, or a related fieldKnowledge of Payroll, HRIS, or Fintech industriesProficiency with CRM software, project management tools, and AI-powered productivity solutionsStrong organizational and time management skillsClient-focused with a passion for outstanding serviceStrong analytical and problem-solving abilitiesExcellent interpersonal and communication skills2+ years of

📌 Account Manager (Barcelona)
🏢 Papaya Global
📍 Barcelona