Lead the Technology Infrastructure That Powers Our BusinessWe're looking for an experienced Head of Infrastructure & Service Operations to lead the strategy, performance, and continuous improvement of our IT infrastructure and operational services.This is a critical leadership role responsible for ensuring the reliability, security, scalability, and performance of business-critical technology platforms and applications. You will oversee cloud and on-premises infrastructure, service operations, vendor relationships, and disaster recovery capabilities, ensuring key client and operational systems remain available and resilient around the clock.If you thrive in balancing operational excellence, strategic planning, and technology transformation, this is an exciting opportunity to shape the future of our technology estate.About the RoleAs Head of Infrastructure & Service Operations, you will own the infrastructure and service operations function, ensuring systems supporting case management, finance, client services,



and wider business operations deliver exceptional performance and reliability.Working closely with the CTO and senior stakeholders, you will develop an infrastructure strategy that supports business growth while maintaining robust security, resilience, and cost efficiency.What you will do?Define and deliver the organisation's operational infrastructure & service strategy across cloud, network, security, and on-premises environments.Manage and optimise Microsoft Azure and hybrid cloud platforms to ensure scalability, resilience, and performance.Own service operations, including incident management, change control, monitoring, service reporting, and capacity planning.Establish and manage service level agreements (SLAs) for business-critical systems, ensuring high availability and operational excellence.Lead infrastructure and operational vendor management, including cloud providers, managed service partners, and technology suppliers.Drive automation and operatio

📌 Head of Infrastructure (España)
🏢 DAC Beachcroft
📍 España