Building Control Operations Assistant - Cambridge
Cambridge City, Huntingdonshire and South Cambridgeshire District Councils operate a Shared Service for Building Control, with a dedicated Operations team to support the business needs of the service.
As a Building Control Operations Assistant, you will play a key part in helping towards a lean business processes and workflow to meet performance targets using information systems. Leading on, providing technical administrative support, your key responsibilities will include:
- Registering, validating and interpreting plans to determine the appropriate fees and ensure standard operating procedures are followed and internal targets achieved.
- Handling customer enquiries by email and phone, including taking payments and monitoring building control mailboxes.
- Providing advice and guidance.
- Maintaining records and producing and issuing Completion Certificates.

To be successful in this role you will be well organised and methodical with great attention to detail. With excellent communication skills,



both written and oral you will have experience of meeting deadlines and working under pressure.
We will look to you, to work flexibly within a team that embraces change, maintains high performance and strives for continuous improvements.
Why join us?
As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment along with a wide range of benefits ,
Including:
- Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges
- Access to the Local Government Pension Scheme (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Versátil working options
- Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option

📌 Building Control Operations Assistant (Arona)
🏢 Cambridge City Council
📍 Arona