Date Posted: Country: United KingdomLocation: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdomJob TitleCustomer Service Operator, OtisLineRole OverviewWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?Otis is growing and we are recruiting a Customer Care Champion working within our Otisline Contact Center Team, based in Leicester. The hours of work will be 8am-4pm.Acting as the primary interface between our internal and external customers you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service center.On a typical day you will:Receive and adjudicate emergency break down calls.Ensure all customer and mechanic questions are dealt with promptly and efficientlyEnsure that our Otis Business Systems are updated with specific,



accurate informationWhat you will need to be successful You are passionate about excellent customer serviceYou have excellent written and verbal communication skillsYou are a team-player and are able to work under pressure to deliver business commitmentsWhat’s In it For Me?You will receive a long-term employment contract with the world market leader in a crisis-proof industryWe will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.With strong performance, you will have the opportunity to grow in this role to build a career at Otis.Apply today to join us and build what’s nextIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most fa

📌 Customer Care Champion (España)
🏢 Otis
📍 España