Job DescriptionThe Salesforce Marketing Cloud Manager role is very important to us.It represents an excellent opportunity for someone looking to take ownership of a mature, high-impact platform and make it their own.You will work in our central Marketing Communications team, owning the Salesforce Marketing Cloud platform end-to-end and building the automated journeys and campaigns that connect our customer data to real business outcomes, from acquisition through to retention.You will be responsible for analysing data to track campaign and journey performance and turning that into clear, actionable recommendations, so a strong grasp of data and Salesforce products is essential.Our work with Marketing Cloud is at a mature stage, spanning multiple Business Units and international markets, but there is still plenty more to build. In this role, you'll have real scope to shape how the platform is used across the wider business, not just execute within it. In-person collaboration is very important to us.This is an office-based role,



working Monday to Friday from our Radius Campus head office in Crewe, Cheshire. The onsite facilities are excellent, including gym, changing rooms, café, barista bar, and multiple breakout areas.What you'll be doing…Own and administer Salesforce Marketing Cloud end-to-end, including Journey Builder, Automation Studio, Email Studio and Content BuilderDesign, build and optimise customer journeys across multiple markets and Business Units, including complex journey logic such as decision splits, triggers, suppression and re-entry rulesWork closely with data science and Salesforce CRM teams to build and maintain the audiences (Data Extensions) that power our campaigns and journeysWrite T-SQL queries for audience selection and use AMPscript to personalise sends, with a good understanding of the underlying CRM databaseOwn reporting on campaign and journey performance, building and maintaining dashboards, and recommending improvements based on what th

📌 Salesforce Marketing Cloud Manager (Cheste)
🏢 Radius Payment Solutions
📍 Cheste